Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 Can I get SSH access?SSH access is not enabled by default. If in case you need to have this access, you need to... Views: 416 |
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Can I see your phpinfo() page? If your need to see the phpinfo() page, you need to explain to us why do you need it. Then send... Views: 242 |
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Do I have to register my domain name thorugh ServMap.com? No, you don't have to. You are free to register your domain name anywhere else.Just make your to... Views: 484 |
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Do I have to transfer my domain to ServMap when I signup for hosting? No, If you're happy with your current domain registration provider, you don't have to transfer... Views: 385 |
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Do you have a price-lock guarantee? Yes, your pricing will never change, any recurring price that you pay for the first time is the... Views: 402 |
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Do you have an automatic script installer? Yes, we have Fantastico De Luxe installed on all our servers. Fantastico is the most popular... Views: 601 |
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Do you have an uptime guarantee? ServMap's SLA ensures Internet connectivity is provided to our customers 99.9% of the time and,... Views: 1106 |
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Do you have any special price of promotions? We do offer our service on special promotions several times a year, usually with the coupon... Views: 272 |
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Do you have money back guarantee? Yes. If, for any reason within 30 days after your account activation you are not satisfied with... Views: 641 |
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Do you provide a sitebuilder? Yes, we provide you RVSiteBuilder on your web hosting account. RVSiteBuilder is an advanced... Views: 325 |
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Do you support ASP files? Our hosting technology utilizing Linux or UNIX based operating system. ASP is a technology... Views: 277 |
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How can I contact you to get support? We use the integrated billing and support system. All questions can be submitted to the... Views: 520 |
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How do I make payments? We utilize our billing system with third party payment processor. And we're proudly accept PayPal... Views: 514 |
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How long it take to get my hosting account activated? Once you've completed your payment and pass the fraud screening process. You'll get your hosting... Views: 571 |
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Is my credit card safe with you? As we use third party payment processor we do not have your credit card details, therefor we do... Views: 597 |
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What server specification used by ServMap? ServMap utilize the best hardware to host your website. The minimum server spec are:Dell or... Views: 515 |
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What type of domains are currently supported? We're glad to support all available domains on our hosting. You can use any popular TLD (top... Views: 412 |