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How do I access my email?

Answer You can access your email via any email client software (Outlook, Outlook Express, Mozilla, Pocomail, or via your web browser through the control panel.

Default Address

Your account comes pre-configured with your main account username as the default address. A default address is the place where all unrouted (unspecified) email addresses based on your domain goes to.

For instance, if your domain is domain.com, and your main account username is domain, then any email that goes to johndoe@domain.com or Sue@domain.com would end up at your main email account domain, unless they've been set up otherwise.

To access email that goes to your main email account, simply set up the following in your email software:

Email Address*: youraddress@yourdomain.com
POP/Incoming Mail Server: yourdomain.com
SMTP/Outgoing Mail Server: yourdomain.com or your ISP's mail server
Username: (your main account username)
Password: (your main account password)

* where "youraddress" can be whatever you want, unless you have created your own email accounts or aliases with that name.

User-Created Email Accounts

If you've created your own email accounts via the online control panel, set up the following in your email software:

Email Address*: username@yourdomain.com
POP/Incoming Mail Server: yourdomain.com
SMTP/Outgoing Mail Server: yourdomain.com
Username**: username@yourdomain.com
Password: user password

* where username@yourdomain.com is the email account that you've created.
** you must enter the entire email address here, rather than just the portion before "@yourdomain.com".


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